****** electricity and bad service from Top Meters|Vending System

So this morning I purchased electricity and in addition to that I had to buy airtime to phone just so that I could call in to find out why I never got a voucher number.

Absa sent me a token after I purchased electricity from Top Meters|Vending System

after repeatedly calling the number supp**** for the company via sms confirmation ***

The machine kept asking me if I know the extension for the person I am trying to reach, how would I know that???!!! it kept giving the option for an operator which is 0 and every time I select this option, it keeps going back to the same machine prompt asking me to select the extension or dial 0 for operator. It eventually used up all my airtime and I sent an email and got an automated response, which will probably take days before I get an answer. This bad service delivery and I still don't have my electricity. I need that to be sorted out today.

To top that off these boxes are linked to a main box meaning that we end up spending thousands of rands every month on electricity which gives us meager amounts of electricity