Top lay eggs- ****

I order 1 box of eggs. I am then told I need to pay for delivery. And then after I pay for the eggs and delivery I'm told I need to pay for insurance. My order hasn't arrived as they added an extra 2 boxes of eggs I didn't want. I am refusing to pay for something I don't want. I am waiting 3 days now for my refund. TOP LAY EGGS ARE ****MERS AND ********S AND ****S.