1 reviews | Active since Nov 2018
I purchased a Land Rover Discovery4 2013 SDV6 SE. was also promised the service detail and never received it.. then when the D4 broke down with Main bearing failure only then did the send me the service details. I noticed that before I purchased the vehicle, they had major work done on the engine, including a engine block replacement. On further investigation I found that the engine details were never updated on the eNatis system. When I confronted Top Gear Auto on this, Matthew informed me that it is standard practice, as no one would ever know. I only had the D4 for 4 months , so was trying to cancel the purchase. from that point onward the relationship with Top Gear Auto just deteriorated. I first tried to resolve the issue by going to the MIO, but they would not take the case as it involved ******** negligence or misrepresentation. I have now logged an official complaint with the Consumer council. I bought the D4 for R325k. Matthew has offered to buy it back at R250k. They don't seem to do business in good faith. If found guilty of gross misconduct, the Consumer council can fine them R1Mil or 10% of their turnover.. I'm hoping that this will get them to give me my money back.
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