Judge for yourself

I am a first time customer of this business. Here is my experience. Judge for yourself: (1) They went instantly into "radio silence" when I paid them, and did not respond to my polite email query about the reasons for the delay in my delivery; (2) They left out the crucial 2nd line of my delivery address, resulting in needless hassles and multiple phone calls with the courier company; (3) They short delivered my order, which arrived missing 20% of the contents I have paid for; and (4) They are now not responding to my emails about the missing goods.