NPS Score
-100
Recommended: Unlikely
Jan '26 - Sep '26
Frequently Asked Questions About Top Carpets and Floors Hermanus
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Hellopeter has tracked Top Carpets and Floors Hermanus across 1 reviews. Top Carpets and Floors Hermanus hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Top Carpets and Floors Hermanus? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
Top Carpet Herm**** - Poor Workmanship
Top Carpets Herm****. We purchased a premium priced carpet from them, so much that the Sales Rep says it is the best! On the installation day, I catch them cutting the carpet on the street outside, with mud and dust all around. Then after installation, they left the site and I instantly saw where the two carpets pieces join. The installation was in a rush and they took no time to manage the seam joint correctly. I get told by the Sales Rep, that that is normal and is how they do it !!??? What!!! This is not the first time we install carpets in a house - I told them to sing that song to someone else, and not try sugar coat their poor workmanship. They returned last week to try fix the problem , but it is bad to worse. When I told the Rep that they cut the carpet skew and left too little to overlap the joint, he did not answer and kept quiet. I reported this matter to Top Carpets Head Office in KZN, and to date have only received an email to say they shall revert . Still waiting, as we are too for the owner of the Herm**** franchise. All seem to be MIA. It is sad when contractors try a rub off their poor workmanship, as the norm.
1 reviews | Active since Jan 2026
Top Carpet Herm**** - Poor Workmanship
Top Carpets Herm****. We purchased a premium priced carpet from them, so much that the Sales Rep says it is the best! On the installation day, I catch them cutting the carpet on the street outside, with mud and dust all around. Then after installation, they left the site and I instantly saw where the two carpets pieces join. The installation was in a rush and they took no time to manage the seam joint correctly. I get told by the Sales Rep, that that is normal and is how they do it !!??? What!!! This is not the first time we install carpets in a house - I told them to sing that song to someone else, and not try sugar coat their poor workmanship. They returned last week to try fix the problem , but it is bad to worse. When I told the Rep that they cut the carpet skew and left too little to overlap the joint, he did not answer and kept quiet. I reported this matter to Top Carpets Head Office in KZN, and to date have only received an email to say they shall revert . Still waiting, as we are too for the owner of the Herm**** franchise. All seem to be MIA. It is sad when contractors try a rub off their poor workmanship, as the norm.