Terrible Service

I have had the worst experience with these individuals, after I missed payment for 2 months they suspended my light without notice, bear in mind that I have been in the unit for 4 years and I was told if you miss payment you are eligible to pay a fine for late payment. This is not the first time I have owed them previously I owed for over 3 months and they did as was discussed prior to staying in the unit, I incurred a fine which was fully settled without any problems. The staff is rude and runs the place like a corner tuckshop stove has been broken for months and no one is attending to it, whenever possible stay very far away from doing with these people.