TYRE PUNCTURE R50 AT GOODWOOD - R80 CLAREMONT BRANCH (ROSEMEAD AVE) - WHY

<p>VERY BAD SERVICE AND CHARGE MORE FOR THE SAME JOB TO THE OTHER BRANCHES</p> <p>Yesterday i had a puncture on my Polo Vivo, googled a number for Dunlop and i got their Goodwood Branch. they gave me a price for each tyre to fix a puncture which was R50 on the dot. I therefore asked for the nearest branch to me in Kenilworth and i got the&nbsp;Tonnesen - Dunlop Zone &nbsp;Claremont (Rosemed Ave Branch).&nbsp;</p> <p>When i got there the mechanics took off the punctured tyre and since i had bought the tyres from them sometime last year, i asked that they rotate the tyres at the same time. all was in order until payment.</p> <p>their price was R80 per puncture and i asked why different from Goodwood branch, they also told me i needed to change/ replace all tryes because they looked like they had bumps which i didnt see. I refused to pay R80 for the same job they charge R50 and i googled their Regional Manager (Gwen) and she agreed to me paying R50 per puncture and she was very polite and proffessional. After the manager spoke to Gwen she asked that i must pay for wheel balancing which they do when you rotating your wheels but its part of the package when you buy tyres from them. At the end i paid my R100 for the two punctures but the attitude and bad customer service is pathetic.</p> <p>&nbsp;Do not take your Vehicles to&nbsp;Tonnesen - Dunlop Zone (Rosemed Ave Branch) before you check prices with other branches because even their staff is trained well to convince you to fix what you didn't report.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>