TOMTOM's Pathetic aftersales service

After many e-mails, phone calls and tears of frustration, my TOM-TOM XL is still a stay at home decoration-piece instead of a navigation device. Tom Tom's interest in their customers problems are dismal. A very polite ''sorry sir we cannot be of any further assistance with your model. We advise you to buy a new device. Thank you\ Thank you for ruining my device with your software update. It worked perfectly before? They're not even interested to have it send to their own repair-centre to have it looked at? Pathetic.<br> <br> Very very disappointed. expected more from a big global company. "