1 reviews | Active since Jul 2015
Tomtom *******
Reference Number: ***<br> I purchased the Map of Central and Eastern Europe in error. I asked customer service that I rather have the Map of Europe and pay the difference I'm a first time TomTom user and was very confused when I purchased the product.<br> We are travelling to France and Spain too and this is not included in the product that I purchased. <br> Firstly the customer service tried to convince me that a map of the whole of Europe is not available for my device how ridiculous is that you buy a TomTom that doesn't cover the whole of Europe? Then I asked her if I could pay in the difference to get the remainder of the countries she says no.<br> Then I asked for a refund so I can buy the right map she replies we don't do refunds.<br> So now I must go pay another 59 euro to buy the maps of 2 countries in Europe what a ******* TomTom!<br> <br>
Thank you for taking the time to post your complaint on the Hello Peter website. It sounds very frustrating. A TomTom representative will contact you on your personal email address to assist you in this matter.
Thank you for taking the time to post your complaint on the Hello Peter website. It sounds very frustrating. A TomTom representative will contact you on your personal email address to assist you in this matter.
