TomTom does not have a service center in SA

We bought a TomTom sports watch at the 2 Oceans marathon expo from the Sweat Shop. Although the race is stored on the watch and can be viewed on the watch, when the activities from the watch are downloaded to a PC, the race is missing but the other activities are there. I tried to return it to the Sweat Shop, but they say that there is no service center in South Africa. They gave me the call center number in England. Apparently they send a courier to collect it if they believe it is faulty. After 6 weeks of e-mails and phone calls to the UK call center, I got an e-mail saying it is normal for activities to \go Missing". The e-mail simply said that there is nothing that can be done about it and that this kind of thing is normal for this type of product.<br> <br> There is no one locally here in South Africa that I can actually show the watch do for them to witness first hand the problem. So be warned"