1 reviews | Active since Apr 2016
Very disappointment with TomTom. This is the first time i bought a TomTom gadget as all my husbands gadgets such as gps etc make is GARMIN but the sales person at Due South convinced me that TOMTOM multisport cardio is the best was a bit dubious but purchased it for my husband birthday 4 months later it just stopped working and when my husband wanted to charge it it started getting hot so my husband took it back too the supplier they were very helpfull at due south send it to TomTom repair in jhb 2 weeks later TomTom still has no answer too what is happening with his TomTom multisport cardio and have every excuse too the Store Manager at Due South Rustenburg.My husband is a cyclist and will definately not recomment a TOMTOM product to anyone as they DO NOT have customer after sales service and surely if the the product is only 4 months old it should be replaced as it is an expensive item.VERY DISAPPOINTED NEVER HAD THIS PROBLEM WITH GARMIN.......
Hi There Denise,
This post seems to have slipped through the cracks so we apologise for this. Thank you for taking the time to post your complaint. This sounds extremely frustrating and has been passed on to the relevant department to be escalated immediately. A TomTom representative will be in touch with you on your personal email address to assist in resolving the matter urgently.
Please don't hesitate to reply with any other concerns should this not be rectified.
Thanks, Team TomTom
Best regards,
Hi There Denise,
This post seems to have slipped through the cracks so we apologise for this. Thank you for taking the time to post your complaint. This sounds extremely frustrating and has been passed on to the relevant department to be escalated immediately. A TomTom representative will be in touch with you on your personal email address to assist in resolving the matter urgently.
Please don't hesitate to reply with any other concerns should this not be rectified.
Thanks, Team TomTom
Best regards,
Hi Denise,
Best thing to do is to contact Customer Support on *** and they will be able to assist you directly with your complaint.
Please don't hesitate to reply with any other concerns should this not be rectified.
Thanks, Team TomTom
Best regards,
Hi Denise,
Best thing to do is to contact Customer Support on *** and they will be able to assist you directly with your complaint.
Please don't hesitate to reply with any other concerns should this not be rectified.
Thanks, Team TomTom
Best regards,
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