1 reviews | Active since Feb 2017

18 Sept 2015, 13:42

Swapped unit - Faulty Product Again !!!

No response whatsoever to date....<br> <br> <br> From: Nadia Meyer [Email Removed] <br> Sent: 17 September 2015 1:13 PM<br> To: 'Carey Dodd'<br> Subject: RE: Jonathan Van Niekerk<br> <br> FW23***00502 - Go Live 825 - this unit is completely dead. Wont switch on at all and also the initial problem of never sticking to the windscreen. I nver got the lifetime maps loaded despite numerous requests to the UK to activate.<br> BO43***00163 - Via 138 - drove off the road, and partially lost control of my vehicle when the unit fell off the windscreen for the 100th time, as the suction cup on this model also doesn't work properly, just like the previous units<br> <br> <br> Hi Carey<br> <br> Both these were a swap received 10/14/2014<br> for faulty units handed in at Makro.<br> <br> I'm quite fedup with tomtom to say the least!<br> How do you intent on resolving these issues once and for all?<br> <br> Regards<br> Nadia<br>

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Replies (1)
TomTom
TomTom's reply18 Sept 2015, 16:21
Official
Hello service ?,

Thank you for taking the time to post your complaint on the HelloPeter.

We will be in contact with you via your personal email address supp**** above to try and assist where possible.