http://hellopeter.com/tomtom/complaints/order-4014

Following my previous complaint TomTom did contact me with the promise to resolve the issue on phoning<br> their customer care. Customer care plays waiting music for eternities - so that's not the way to go.<br> After numerous email correspondence we got the promise that a technician will call on March 23rd.<br> Nothing happened until March 30th = 7 days later, when somebody called on behalf of TomTom and had my phone ringing exactly 3 times. Neither my PA nor myself could run to the desk fast enough to catch that call.<br> <br> The message on the mailbox said that this person will call again in the afternoon (which did not happen as expected) and the numbers being left for calling back were spoken that fast, that we had to replay the message several times in order to put the number down.<br> <br> Calling that number got us to a mailbox where one can leave a message.<br> <br> Am wondering if TomTom out of whatever reason does not wish to speak to paying customers ???<br> <br> Their service is simply unacceptable!