DISGUSTED IN SERVICE FROM TOMTOM

I am utterly disgusted and shocked with TomTom and the service I have received from them. On the 4th April 2018 I complained about my battery draining excessively and the strap had broken. I was asked to send pictures which I did. The watch and the strap was collected on the 10th April 2018. After numerous emails and numerous calls, they have made one promise after the next telling me it will take two weeks to which non has been substantial. They keep telling me it has been escalated and a supervisor will call me, and nobody does. After making another call this morning I was told that the shipment would arrive in two weeks. I am disgusted that I have received this kind of service. I paid for a watch, and now I have been without my watch for over a month. I would not recommend TomTom to anyone.