PL
Paul L

1 reviews | Active since Aug 2014

18 Nov 2015, 07:45

Cash Back

Promotions, buy a Tom Tom and receive cash back. Really,<br> <br> How long does it take to pay out this or is it just false advertising. After how many phone calls and emails still no feedback or cask received. <br> <br> Reference Number: ***<br> <br> Recently you contacted us at TomTom Customer Care. Here is a summary of your request. You can find our response below.<br> Rocky T. (UK), 06/07/2015 01.40 PM<br> Dear Paul,<br> Thank you for you call today, you were speaking to Rocky<br> The reference number for your query is ***<br> Paul, as per the call today, you said need the 300 rand cash back as was the promotion in December 2014 to January 2015 as you said you had registered for the promotion<br> So asked you for the email which was sent to you as a confirmation fore the cash back<br> If you have any further questions or comments, please do not hesitate to email or call us at *** Monday through Friday, 9:00 am. to 5:30 pm.<br> With Best Regards,<br> Rocky<br> TomTom Customer Support<br>

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Replies (1)
TomTom
TomTom's reply18 Nov 2015, 08:53
Official
Hello Paullouw,

Thanks so much for posting your complaint on the Hello Peter website; we really do apologise for the inconvenience that the money back promotion has caused you

A TomTom representative will get back to you shortly on your personal e-mail supp**** above; and will try to sort this out where they can

Best regards,