MM
Marc M
1 reviews | Active since Jan 2016
13 Jan 2016, 09:30
Amazing service from TOMTOM - Well Done
So lovely to have had a very pleasant experience with both TIm (call centre agent on reference ***) and TOMTOM customer support on the whole. I was devastated to have lost the navigator button on my TomTom runner. With training for comrades, the device is critical to my training. Tim handled the call extremely efficiently and TOMTOM dispatched a replacement part via Courier all free of charge. Thank you TOMTOM for wonderful customer service. Will recommend your product to everyone I run with.
Helpful (0)
Replies (1)0
Replies (1)
TomTom's replyOfficial
13 Jan 2016, 11:06Hello marcmcc,
Thank you so much for the great feedback! We're so glad that we were able to assist in getting a new navigation button to you
Enjoy your TomTom Runner & all the best for your races coming up this year! :)
Thank you so much for the great feedback! We're so glad that we were able to assist in getting a new navigation button to you
Enjoy your TomTom Runner & all the best for your races coming up this year! :)
TomTom's reply13 Jan 2016, 11:06
Official
Hello marcmcc,
Thank you so much for the great feedback! We're so glad that we were able to assist in getting a new navigation button to you
Enjoy your TomTom Runner & all the best for your races coming up this year! :)
Thank you so much for the great feedback! We're so glad that we were able to assist in getting a new navigation button to you
Enjoy your TomTom Runner & all the best for your races coming up this year! :)