Bad quality goods

I was gifted 3 x 260ml Tommee Tippee bottles on the 28th of February 2022 and gave birth on the 5th of March 2022, which means I only started using the bottles then. Il It hasn't even been a full 2 months and the ink on the bottles has faded/ is fading, what a disappointment. I wash the bottles as per their recommendations, by the way. I then logged a complaint via email and I was told by Alecia van der Nest, who I assume is the customer care consultant, that the bottles cannot be replaced because they are past their 6 months warranty. I mean isn't a warranty effective from date of purchase, because according to her the batch numbers on the bottles are outside their warranty period, now who's fault is that? It simply means Tommee Tippee is placing products that are past their warranty and the when issues arise with their product they are not willing to reimburse or replace the products because they are not within their warranty. Then the worst part they request a receipt and I tell them my friend who gifted me and paid in cash and does not have the slip anymore, as she surely didn't anticipate I'd be sitting with this horrible ordeal, so early nogal. Now I'm stuck with expensive bottles that I can't use because I'm unable to get the proper measurements for my baby's feeds. For such expensive products and a highly sought after brand yet in less than 2 months their goods are defective, disappointment is an understatement, it's appalling. I'm never ever buying their products again or recommending them to anyone, let alone allow someone to buy them for me. This is such a ****, coming from a reputable company. I am very upset and disappointed and the fact that I'm being told there is nothing they can do about my complaint. VERY DISAPPOINTING. Your policy sucks by the way.