Bad Service

<p>I bought a oyt of the box vehicle in October 2015 at the Multi Franchise in Parow, where I received excellent service. My vehicle had a few problems the first week I received my car. I called my sales person in Parrow and he helped me with most amazing service, he picked my car up from the place where I worked at the time in Century City, and took it to the workshop to be fixed, and even brought my car back the same day. Things seemed to be fixed at the time but after a couple of days the car would have the same problem. This happened a couple of times where my car have to go into the workshop to have things fixed. After a while Jason, the sales person who has been assisting me, suggested that I take my car to the workshop closes to where I live, which will be the Tokai Multi Franchise. There wasquite a couple of things wrong with my car. Firstly, when I collected my car, I had to meet someone along the way to get my keys because there was nobody at the place who would wait for me to collect my car, which by the way was parked in front of the dealership and not even somewhere safe. Secondly, the guy who worked on my car told me that he found nothing wrong with my car besides the fan that was not working but he will order a new fan and will let me know when I can bring my car in to have it fitted. Long story short, car was not fixed. Tokai called me last week to inform me that they received the fan and would like me to bring my car in. I made arrangements for someone to take my car in. I also listed a few things that was not fixed last time and new things that occurred. My hasband collected my car the eveningand when I asked what did they say, he said, "nothing , they just gave me the car". The next day when I drove the car, I discovered nothing was fixed besides the fan and new dippers were replaced. After about 14h00 and still no call from Tokai Multi Franchise to inform me what was done and why they did not fix the other problems, I decided to go to them myself. Well I was sent from one person to another, then the sweet lady, who was trying her best to assist me , told me the a guy will be with me shortly, after about 15min of waiting she told me that he was out on the road and should be back shortly. Eventually after about 30min of waiting the guy from the workshop arrived. He informed me that there were 2 cars like mine in for service or repairs yesterday and that he is aware of the problem but not sure how to fix it, then not in so many words, he says that I have a **** car. He went on saying that I have to book my car in for a couple of days so that car see if they can fix it, but he does not have a kertisy car for me. I am now so frustrated, because I this car has been in and out the workshop so many times and nothing is being fixed, and even more ****ed off now, because nobody at Tokai Multi Franchise even bothered to inform me what they had done to my car. If I had not pitched up to ask them what they have done to my car, I am sure they would have just said nothing. I am so FRUSTRATED!!!! THIS CAR IS NOT EVEN A YEAR OLD!!!!!!!!! BAD, BAD, BAD, TERRIBLE, APPALLING Service from Tokai Multi Franchise...... Where do I go from here? </p> <p> </p>