Unprofessional, Bad service

On 29 November 2019 I booked a car with Tempest Car Hire for three days with free 200 kms per day. I travelled less than 600 kms, but Tempest keep on sending invoice saying I owe them as I travelled more than 3 000 kms!! In fact they owe me. I suggested they look at the inspection sheet and if comes to a push consult their car tracker to track movements of the car. But no, they dont seem to want to do that.

This is not Tempest first time to try pin their expensive mistakes on me. Somehow I gave them a second chance since I believe people sometimes deserve second chance. Bad, bad decision. Some lady promised to attend to this, but never did as I got another invoice saying I should other lady which I did, but she was on leave or something. I spoke to someone who said they will pass the message to her. I even sent an e -mail. She never responded till now. So unprofessional. No one did.