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Paul M
1 reviews | Active since Dec 2021
14 Dec 2021, 20:09
Inconsistent Firm
The law firm was inconsistent in application of their own principles with us as a client.
Helpful (0)
Replies (3)0
Replies (3)
TLT Attorneys's replyOfficial
17 Dec 2021, 16:23Mr Mokolobate - This complaint is unfortunate as this matter is still in the process of being resolved. We attempt at all times, to assist the clients in every way possible. In this instance, your matter has been ongoing for many years in which advice was giving on numerous occasions, to resolve the matter and close the file. This matter is common where sellers attempt to assist the purchaser in giving time to acquire a bond, however do not proceed with eviction when years later, the buyer has not paid occupational rent. Your requests to confirm deposits of purchasers are not clear and nor are we obliged to confirm the same. We attempted on many occasions to resolve this, and today, requested that you kindly resolve the matter with us first, to your contradiction and refusal. We have requested a meeting with you and will be happy to see you on Monday, 20 December 2022, as our offices are one of the only law firms which remain open until the 22nd of December to accommodate our clients and their needs. I trust then that I will see you and your sister on Monday to finalise this matter and allow you to clarify your requirements and the reasons thereof.
TLT Attorneys's reply17 Dec 2021, 16:23
Official
Mr Mokolobate - This complaint is unfortunate as this matter is still in the process of being resolved. We attempt at all times, to assist the clients in every way possible. In this instance, your matter has been ongoing for many years in which advice was giving on numerous occasions, to resolve the matter and close the file. This matter is common where sellers attempt to assist the purchaser in giving time to acquire a bond, however do not proceed with eviction when years later, the buyer has not paid occupational rent. Your requests to confirm deposits of purchasers are not clear and nor are we obliged to confirm the same. We attempted on many occasions to resolve this, and today, requested that you kindly resolve the matter with us first, to your contradiction and refusal. We have requested a meeting with you and will be happy to see you on Monday, 20 December 2022, as our offices are one of the only law firms which remain open until the 22nd of December to accommodate our clients and their needs. I trust then that I will see you and your sister on Monday to finalise this matter and allow you to clarify your requirements and the reasons thereof.
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Paul M's updateReviewer Update
18 Dec 2021, 09:32It's interesting you say this matter is still "in the process of being resolved" and that "my requests to confirm deposits were not clear". I don't think we can have a fruitful engagement when you so desparately fabricate details about my deposit information requests in the name of trying to protect your firm name.
PM
Paul M's update18 Dec 2021, 09:32
Reviewer Update
It's interesting you say this matter is still "in the process of being resolved" and that "my requests to confirm deposits were not clear". I don't think we can have a fruitful engagement when you so desparately fabricate details about my deposit information requests in the name of trying to protect your firm name.
TLT Attorneys's replyOfficial
20 Dec 2021, 15:00Mr Mokoloabe - we attempted to arrange for you and your sister, an estate agent with knowledge of her responsibility as appointed executor, as she has done on many occasions, to attend our offices for clarity purposes today, to which you both declined. It is clear you would rather continue to respond on a social media platform and complain, than assisting us in resolving this matter professionally. We therefore feel that continuous back and forth here will not assist in resolving this matter and as you say, encourages a less than "fruitful" solution. I have addressed all your questions on my email today as I have done previously.
TLT Attorneys's reply20 Dec 2021, 15:00
Official
Mr Mokoloabe - we attempted to arrange for you and your sister, an estate agent with knowledge of her responsibility as appointed executor, as she has done on many occasions, to attend our offices for clarity purposes today, to which you both declined. It is clear you would rather continue to respond on a social media platform and complain, than assisting us in resolving this matter professionally. We therefore feel that continuous back and forth here will not assist in resolving this matter and as you say, encourages a less than "fruitful" solution. I have addressed all your questions on my email today as I have done previously.