********ly debiting my account

Who are these people? TLC SOLUTIONS, I noticed a debit order going off on my account. I went to the bank and was told to call ***, to speak to Jeremi De Bruin, a lady told me to call ***, where I was told to contact ***/***, a Janet Twise, answered and said she must investigate as to where the debit comes from and will call me within 24hours, WTH, who authorizes this on one's bank account. Not safe anymore.<br> <br> I want answers asap and my money paid back