Prizes marketed, confirmed but not paid

It really concerns me that as a marketing giant that TLC marketing is all promise and no action. I've won dining vouchers via the Gautrain competition that you are steering and have been following up for 2 months. Is your goal to ensure that the competition lapse before responding to me in order for me not to get my prize and then you just inform me that the competition closed? <br> <br> Terrible service.