Poor Service

<p>My boyfriends Mom won an Intel Competition in which she received a weekend away. She was unable to use it and gifted it to us. The prize was a weekend away at a time and place of our choosing. After receiving the initial communication from TLC marketing indicating that we must choose when and where we would like to holiday to and after sending through our details we received no communication at all from them. The last time we received communication from them was 2 months ago. The contact number on the initial communication is also worthless. It's just a line that keeps ringing with an automated voice coming on every now and then telling me to keep on the line. I was online for 20 minutes, still with no answer. I have no idea how a company can be in business with such poor customer service coordination. Thank you TLC marketing for nothing. Poor service, poor communication. </p>