No Feedback Received - Poor Service (MSC Cruise Promotion)

<p>I have sent an email to Shevaughn on 15 Nov with all details required for the MSC Cruise booking forms to be sent me. I was advised that I will recieve the booking forms by the end of the next day (16th). On the 17th i have sent a follow up email with no response from Shevaugn. I had posted on this site and was informed that my details have been submitted on a Friday (no date given) and i was to recieve the booking form. To date I am yet to recieve a booking form or any inforamtion related to the cruise!</p> <p>The only think that i ever hear from Glocell and Shevaughn is "Rest Assured" that i will recieve feedback and information, when nothing ever happens.</p> <p>I have email Shevaughn yesterday who advised via email that i will have feedback by COB but i am yet to recieve any information.</p> <p>Glocell is the worst company to do any sort of business with and seems like they love to just pass the buck. For all i care the responses you get on here are autogenerated as majority of the complaint responses are identical!</p> <p>Please can you contact me directly and tell me what is going on and when will i have my booking forms!</p> <p>I will not rest until i have this resolved, and due to the lack of your communication and pathetic service the deadline for booking the cruise has passed! As much as i am aware that the terms and conditions state that it is my responsibility to ensure the booking is done within the allocated time period, how can one complete the booking without having a booking form which you are subjected to provide to me in order for me to complete??</p>