**********/ misleading/ bougas marketing on acer rewards :(

I bought 3 Acer notebooks at incredible connection and I was told I qualify for a R1500 totalsports sneaker voucher per notebook. I followed all the registration procedures to redeem my vouchers as required, however I was told by TLC Marketing that I only qualify for one voucher for that purchase. I was promised that the voucher will be sent to me more than 4weeks ago before the promo ended. Following countless deliberations I had with TLC Marketing Customer Service Supervisor Joshua David, till today I have NOT received anything. From the direct engagement I have been having with Joshua David through emails and telephonically, he committed to send my voucher before end of business on the 28th of November 2017. The voucher was never sent to me and I never received any communication form TLC. I however kept on calling them with no answer and emailing with no response. The first email reply I got I was told my purchase is still under investigation and my voucher will be sent as soon as the investigation is done. I waited for them to complete their investigation until I realised there was no communication feedback sent to me then I started calling them and emailing again. Joshua David rep**** to my email by saying he was involved in an accident as a result he couldn't facilitate the procedure as he was out of the office. I found this so unprofessional and did express my dissatisfaction to him but still it was a fruitless afford.

As consumer I would advice Acer and other potential TLC clients to NEVER EVER use this marketing company as they are not capable of promoting the brand, instead they are destroying the brand. I dislike Acer so much right now because of TLC.

:(