CV
Chacques V

1 reviews | Active since Aug 2014

07 Sept 2016, 14:55

Worst service ever

<p>Im doing a finance deal trough Wesbank and Title Guarduard is handling all the paperwork and inspections for the past 2 weeks. The inspection has not been booked yet and if I try to phone them, the recieptionist tells you that the guy handeling your deal is on the phone. I called for 5 days non stop 15 times per day and everytime he was busy or on lunch. When I asked to speak to the manager, he was apparntly on busy on the line as well or in a meeting. Im on the point of canceling my finance at Wesbank and go to another bank that wants to help you and actually gives you the service you pay for.</p>

0
Replies (1)
TitleGuard
TitleGuard's reply09 Sept 2016, 10:45
Official

Hi Chacques

Thank you for your time earlier.

As per our conversation, you have advised that the consultant has been in contact with you on numerous times since yesterday and the detail is now running smoothly.

Kind Regards,

Customer Care