Pathetic service!

<p>About 3 weeks ago i app**** and got approved. Karen Van Niekerk then called me all chirpy and gave a good impresion as they taking over the deal from wesbank and guide me and the seller through the process. We both happy to send in all documentation ofcourse. I then had to call in because the seller had gotten the requirements because she failed to send it. we got the process going and the seller went through the whole process and had all documentation in early last week. I was told it is a quick and easy process where title guard just sends an invoice to the bank and it would happen by friday. I called her yesterday but she was on lunch from 12pm till 1pm and then again 1pm till 2pm. I then spoke to Kirben Abrahams at 3pm who then told me they are "offline". He promised that this deal was going to be done on Wednesday. I called today and he was not in apparently and Karen is always busy on another line or on lunch. I hope Wesbank realises the pathetic service and cancels their contract with you.</p>