KH
Kyle H

1 reviews | Active since Mar 2016

14 Mar 2016, 12:19

Extreme Bad Service!!!!

We have done a private to private sale that needed to be financed...this bank uses the services of Titleguard mainly to make sure that the vehicle is not a code 3, ****** or grey import. Which they charge an extreme amount for. Mainly however their service was extremely slow, *********** and frustrating to the point where the seller did not want to sell the vehicle to me anymore....<br> <br> the receptionist was an absolute rude person, staff was brain numbingly useless and made an exciting experience of purchasing a new vehicle an absolute nightmare. I will never in my life think of using them again, if the bank says I need to use their services to purchase a vehicle through them, well good bye...on to the next bank! <br> <br> I will stay far away from them, I wish I could get a full refund and an apology from the owner....extremely disgusted of poor attitude and work ethic of their staff. Mainly the receptionist, what a horrible person to deal with.

0
Replies (1)
TitleGuard
TitleGuard's reply14 Mar 2016, 13:14
Official
Hello hood101,

As per our telephonic conversation, kindly note we are investigating this matter will revert back to you as soon as possible.


Kind Regards,
Customer Service Team