1 reviews | Active since Feb 2013
Bad Service
<p>It has been a month since i app**** for vehicle finance through Wesbank who then delegated the matter to TitleGuard (the worst company to ever work with - no sense of urgency, they have to be nagged for absolutely everything). They never respond to emails. I am now trying to call them to ask if they have paid the seller (the car is in KZN i had booked a ticket to go get this weekend but i now do not know whether to cancel or what because no clearance has been made to the seller yet and I cannot get through (their phones are off I think). Your website has compliments. I wonder how you got those because one has to nag and beg for any progress to happen on any deal. Highly disappointed. Never again!</p>
Hi Nthabiseng
Thank you for your time earlier.
As per our conversation, payment was made to seller on Friday. However due to the black out in our area, our communication network was down and hence we could not get any communication out to you or the seller to advise the deal has been paid. However the consultant that was working on your deal has sent out proof of payment this morning.
Kind Regards,
Customer Service
Hi Nthabiseng
Thank you for your time earlier.
As per our conversation, payment was made to seller on Friday. However due to the black out in our area, our communication network was down and hence we could not get any communication out to you or the seller to advise the deal has been paid. However the consultant that was working on your deal has sent out proof of payment this morning.
Kind Regards,
Customer Service