1 reviews | Active since Jun 2016

20 Jun 2016, 07:16

BAD Service

<p>My agent (Kriben Abrahams) does not keep both me and the seller updated on what is going on.</p> <p> </p> <p>When I call and leave a message for him requesting him to call me back, he does not call me back.</p> <p> </p> <p>My deal has taken 3 weeks and it is still not done. In week 2, the inspection of the vehicle had to take place and when I asked him if it was done he did not even know.</p> <p> </p> <p>Titleguard is a waste of time and money!</p>

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Replies (1)
TitleGuard
TitleGuard's reply20 Jun 2016, 10:52
Official

Good Day Miss Munez

Thank you for your time earlier.

As per our conversation this morning, We invoiced the Bank on the 10th of June 2016. The Bank only paid us the funds on Friday the 17th of June 2016. We then requested the updated settlement letter on the 17th of June when we received the funds, however the updated settlement was only sent to us this morning. We now require the seller to pay the shortfall amount. Once this payment is received, we will settle the deal.

Kind Regards,

Customer Service Team