LONG OVERDUE SERVICE REQUEST! NO DELIVERY!

I am absolutely appalled at the poor service delivery by this company!! I logged a request on 11 February 2018 for an installation to be done at at my house and all I have been getting is excuses and being sent from pillar to post with no answers and no resolve. TITC SA contracted with the developer of my complex to be the exclusive installer for fibre to home and dstv and yet when they are being called to come to attend to installations they are failing to deliver!! All I keep hearing is that there are meetings being held to resolve "things" so that they can get the "go ahead". Last week I was told that the developer had not paid TITC SA and that is the reason why they were unable to attend to the installation , naturally I confronted the agents to deal with this embarrassment as I have been without DSTV for 2 months!!!! I was told that the developer subsequently paid TITC on the same day and all I had to do was to call them to arrange for the installation, low and behold, it is now a week later and I am still be given the run around and no resolve!! I have asked for the TITC managers' number and naturally it was not given to me. What more must I do now to get TITC SA to attend to my request!!!!