Appalling non existent customer service AVOID!!

<p>TITC SA promised to install my internet hardware and activate my service within 3 weeks of submitting the order form. It has been more than 3 weeks and we are still not connected. We have had no communication whatsoever by any of the TITC SA staff and I have had to call numerous times to follow up with regard to the installation. </p> <p>I was then promised that the installation would be complete by Wednesday 8 February, and then I was promised installation on Friday 10 February. I am still waiting to hear back from the company after Jacques had stated he would call me back with details of what is going on with the status of my installation. There has been no call back from jacques or any of the staff as promised and I am absolutely appalled at the completely atrocious service we have received from TITC SA.</p> <p>Their customer service team is unreachable, and communication has been non existent and the support person has not followed through with their offers and proposed solutions.I am still waiting to hear when this installation will take place and I have no idea when it will happen.</p> <p>Avoid this company if you can, they are shocking. </p> <p> </p>