AH
Ashley H
1 reviews | Active since Apr 2021
05 Apr 2023, 15:00
Titanium Securitas - Terrible Customer Service
Pity that I couldn't leave a zero star rating!!
I was phoning around to get pricing for armed response on my property and was absolutely appalled at the zero level of customer service received from this company. The individual I spoke with over of the phone did not pay any attention to what I was enquiring, was screaming to his colleague in the background, asked me hurry with my questions and was simply hostile, rude and arrogant.
They have made it a very easy decision NOT to use their services.
How embarrassing.
Helpful (0)
Replies (1)0
Replies (1)
Titanium Securitas's replyOfficial
06 Apr 2023, 08:06Morning Ashley
Thank you for your email, could you kindly provide us with your contact details as we would like to get in contact with you. All our phone calls are recorded, and we will investigate this matter urgently.
Kind regards
Eileen van der Linde
Thank you for your email, could you kindly provide us with your contact details as we would like to get in contact with you. All our phone calls are recorded, and we will investigate this matter urgently.
Kind regards
Eileen van der Linde
Titanium Securitas's reply06 Apr 2023, 08:06
Official
Morning Ashley
Thank you for your email, could you kindly provide us with your contact details as we would like to get in contact with you. All our phone calls are recorded, and we will investigate this matter urgently.
Kind regards
Eileen van der Linde
Thank you for your email, could you kindly provide us with your contact details as we would like to get in contact with you. All our phone calls are recorded, and we will investigate this matter urgently.
Kind regards
Eileen van der Linde