Tissot Watches, Canal Walk

There have been at least 3 occasions where I have requested service form this store. I leave my contact details and I get ignored. Each time I follow up, they say that "they have sent the product back". They never bothered to contact me to tell me that my product was available for me to collect. Shocking service. This over a 3 year period. Unfortunately I was given a Tiissot watch for a birthday and have to get Time products when there is a problem. I wish I could take my business elsewhere.