User Pretora

<p>Hi guys, after all the same type of comments from user Pretora i contacted Tissa to find out what is the story about this client this is what their reply was:</p> <p> </p> <p>"Good day Johan</p> <p> </p> <p>We appreciate your email and giving us the chance to defend ourselfs as we refuse to pay sites to be able to defend ourselfs. </p> <p>This client has completed and signed our information material where se explicitly confirmed that see agrees to our terms and conditions, but when it came to requesting this clients refund they failed to comply with the criteria and conditions that was outlined on our information material as well as website before they registered. This client also refers to paying for the VIP membership but in fact used our products without paying their monthly fees and going to the bank to stop the debit order even tough it was signed that one months notice should be given as with any company you sign a debit order with, once again the debit order and VIP options is optional and they chose to take this options as well without being forced to do so. </p> <p>This clients refund was solely refused based on the fact that they did not follow our refund policies in place. </p> <p>Surely for example when you go and purchase something at a store they have certain criteria with which you need to comply with to qualify for a refund, as do we. </p> <p>We have a huge amount of clients making immense success with our products, just by following our guidelines and steps that we supply them with.</p> <p> </p> <p>We appreciate you contacting us so we can explain our side of the story.</p> <p> </p> <p>Regard</p> <p>The Support Team "</p> <p> </p> <p>So there you have it guys, it helps to ask questions and not to believe every client that just give their side of the story.</p>