Cancel subscription.

I joined Tinder in 2021 for a month without subscription and decided to re-register in March 2022, this time I decided to make payment on the 12th of March of R112. 62 for their services in order to view anyone that visited my profile and "liked".

When the payment was initially made I thought it's a once off-fee as my bank information are not part of my registed profile, there are no card information provided as part of my profile , little did I know what I've done.

The following day, the 13th of May I was debited R224. 99 for a subscription renewal, again I thought perhaps it comes with the T&C's from Tinder but took it as another once-off fee, but this time decided to read their instructions for future use.

Steps to unsubscribe where followed. On the 24th of May an e-mail was sent to Tinder advising that there are no banking details on my profile nor any option through Google Play "As I use an android" and as advised by provided material on the Tinder site. No option appeared in order to unsubscribe, instead these sites pull my information that I have no subscriptions.

Today "14 June 2022" another debit of R224.99 went through.

May I be guided on how these subscriptions may stop or be canceled as I didn't not register my banking information but only transacted a once -off fee at the time of re-registering.

Thank you Sylvester