MB
Michelle B

1 reviews | Active since Jun 2012

26 Aug 2019, 11:05

Bad experience

Ordered and paid 70% deposit for a bed for my daughter in May 2019.

Corne from Timmerman fell sick and they fell behind in schedule with 4-5 weeks and we were all told sorry we have to please understand. Which we really did , but now its been 13 weeks......... they never answer phones (because they are busy making the furniture). I sent Irene an email on 01/08 asking when the bed will be ready, she responded on 05/08 - “in the next 3 weeks” and that she will communicate with me a week before in order to finalize. Its now Monday 26/08, week number 4. I am yet to receive a call.....

No communication that they are still behind , nothing.

This is not how you treat your customers guys, seriously.

0
Replies (1)
MB
Michelle B's update27 Aug 2019, 07:59
Reviewer Update
Ergste is sy het tyd om mooi gediggies op facebook te sit maar nie tyd vir ongelukkige kliente nie.. Moet ook nie dink jy kan comment op goed nie, dit word vinnig delete... dis jammer dat mens nou eers so ver moet gaan en eers moet baklei om te kry waarvoor jy betaal het.