The subscription is Day light *******, Tiso Black Star Group took my money and they still don't want me to unsubscribe

I have been told I will get a phone call from the seniors to cancel my subscription, it's been a month and a half with no communication and no news paper. I have never in my entire life seen such pathetic service, if anyone is reading this I strongly advise you do not waste your money subscribing to this press, rather buy your news paper whenever you need to, cause you will be wasting your money. literally wasting your money