Non- delivery Sunday Times and The Times

Subscription number: ***. I renewed my annual subscription in January 2016. I did not receive my copy of the Sunday Times on 13th March, or my copies of The Times Monday 14th through Friday 18th March. I have phoned the subscription's line 3 times during the past week to complain. On each occasion, I have been promised that I will receive my copies the day thereafter. To date, I have received none. A portion of my subscription should therefore be refunded.<br>