No delivery since 02.11.2015

We have been phoning Sunday times numerous times for no delivery on our Business newspaper, to no avail. As all they do is log a complaint and we still have not received any delivery although subscription is paid up to date. I am sick of following up on where the newspaper is, and all that the call centre say is \we will log a complaint"that is where it stays as we still are not receiving any newspapers...<br> <br> This is unacceptable!!!<br> <br> <br> The following days no newspaper was received:<br> 29.10.2015<br> 30.10.2015<br> 03.11.2015<br> 04.11.2015<br> 05.11.2015<br> 06.11.2015<br> 09.11.2015<br> 10.11.2015<br> 11.11.2015<br> 12.11.2015<br> 13.11.2015<br> 16.11.2015<br> 17.11.2015<br> <br> What must one do to get delivery for something that has been paid?"""