NO DELIVERY!

I have been calling to complain of poor POOR SERVICE DELIVERY. The Papers (Sunday Times and Sunday world) have not been delivered for the past weekends. I have called only to be sent text saying \the distribution manager in my area has been notified and redelivery is being arranged"but nothing comes of it. This process of having to use my money YET AGAIN to call time and again only to be told lies is really exhausting and time consuming. Is there really light at the end of the tunnel??"""