I subscribed to a 6 months and 1 year supply, only to be taken for a ride.

`Hi, I made a full payment of R600.00 on the 20th December 2017, using card payment on the link provided on your invoice, I then received a confirmation that my payment was received, then suddenly on the 12 January 2018, my subscription was discontinued. Apparently because I didn't pay? What the hell is this s###t? Well on the 15 January 2018 I forwarded my bank statement for proof of payment. I phoned again and was advised that my account was re-instated. Guess what? S##$t is real, i still didn't receive the paper on the 21st. I phoned you guys more that 100 times since December, no one is ****ing helping me. I have requested this thing to be cancelled 5 times so far, I am wondering why you are not respecting customers. I am angry and crossed right now. Every consultant promise that the manager will call me back, even now as I write this piece, I am ****ed up crazy. You MUST CANCEL this thing, prepare a WRITTEN apology and then cancel the subscription and remove my details from your database. I dont want to hear anything from you ever again. Please cancel this thing. My lawyers will be in touch with you because you do not want to assist me.