I only asked for ONE Change and Avusa Media Could Not Get it Right

<p>On aboutn 4 July I called to cancel my daily subscription "The Times" and retain only the weekly "Sunday Times" Well to date this has not been the case, I continued to receive both the Times and the Sunday Times and then only the Times and then only the Sunday Times and now I receive nothing. I received notification that my subscription has been suspended because Nedbank returned by debit order, I have NOT banked at Nedbank for 3 years now. On 14 Sept I received an e-mail requesting my new banking details to which I rep**** and asked what the new subscription rate would be, after following up on the 19th Sept I received a call today 20 Sept and still no not know what my subscription rate will be. Needless to say I have now cancelled my subscription, the customer service in this cas was none existant.</p>