Disgusting Service and misrepresentation

<p>After not receiving my Homeowners magazine for over 4 months, I called in Feb'17 and TimesMedia agreed to extend my subscription for 4 months (in reparation for the missed deliveries), and they changed my delivery address to my office so that it would be more reliable. </p> <p>3 months later, after still not receiving the magazine, we emailed and was told</p> <p>1. There was never an extension given </p> <p>2. Times Media takes no responsibility for non-delivery</p> <p>3. The address the call centre had captured was wrong (despite me providing the right one)</p> <p>I have now emailed both care@timemedia and feedback@timesmedia to ask them to listen to my call from February and to deliver on their promises. Of course there is no response. </p> <p>This is my last resort before logging a CPA complaint for breach of my rights. </p>