Worst Courier Company In SA
Worst courier company in SA, they make the mistake as proven on their waybill and still refuses to acknowledge the mistake, and completely useless managers,
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Replies (5)
Time Freight's replyOfficial
13 Aug 2018, 16:55Dear Willem
We are so sorry for the inconvenience caused.
We will be contacting you directly for further information so we can investigate this matter.
Please accept our sincere apologies.
Kind Regards,
Time Freight
Time Freight's reply13 Aug 2018, 16:55
Official
Dear Willem
We are so sorry for the inconvenience caused.
We will be contacting you directly for further information so we can investigate this matter.
Please accept our sincere apologies.
Kind Regards,
Time Freight
's updateReviewer Update
14 Aug 2018, 15:53One of the managers responses: Note not area codes but timefreight codes that we do not use, clearly states JHB, to follow the SENIOR managements response just as ....
Hi Willem,
See below online collection request booked incorrectly - the Town/Suburb shows Bedford not JHB hence why this came to the Eastern Cape. Unfortunately
this was booked incorrectly by whom ever did it at your department.
I can re-route this parcel however the cost needs to be resolved and agreed upon before we do so.
Address Deliver To johannesburg
128 oxford road 15 fourlanes bedford gardens
Bedford
Suburb / Town 801 Bedford
's update14 Aug 2018, 15:53
Reviewer Update
One of the managers responses: Note not area codes but timefreight codes that we do not use, clearly states JHB, to follow the SENIOR managements response just as ....
Hi Willem,
See below online collection request booked incorrectly - the Town/Suburb shows Bedford not JHB hence why this came to the Eastern Cape. Unfortunately
this was booked incorrectly by whom ever did it at your department.
I can re-route this parcel however the cost needs to be resolved and agreed upon before we do so.
Address Deliver To johannesburg
128 oxford road 15 fourlanes bedford gardens
Bedford
Suburb / Town 801 Bedford
's updateReviewer Update
14 Aug 2018, 15:53Hi Willem,
I have spoken to my senior Management regarding this situation and unfortunately this was send incorrectly to our depot via
the booking that was done online.
We can offer you 20% discount on the amount.
Please advise in order to re-route the parcel.
Kind Regards,
's update14 Aug 2018, 15:53
Reviewer Update
Hi Willem,
I have spoken to my senior Management regarding this situation and unfortunately this was send incorrectly to our depot via
the booking that was done online.
We can offer you 20% discount on the amount.
Please advise in order to re-route the parcel.
Kind Regards,
's updateReviewer Update
14 Aug 2018, 15:54Not acceptable reroute the package to the adress we filled in on your online system and your manual waybill
's update14 Aug 2018, 15:54
Reviewer Update
Not acceptable reroute the package to the adress we filled in on your online system and your manual waybill
's updateReviewer Update
15 Aug 2018, 11:00Thank you Maxine James, I appreciate your effort to resolve the matter. Timefreight can be proud to have you.
's update15 Aug 2018, 11:00
Reviewer Update
Thank you Maxine James, I appreciate your effort to resolve the matter. Timefreight can be proud to have you.