Worst courier company and service in SA

<p>On the 31/07/17 I phoned time freight for a quote to deliver two plastic dog kennels from Pta to Prince Alfred Hamlet -Cpt ,I gave them the sizes etc.. they said they will collect the items and the truck driver will phone prior to arrival and arrange the pick up time with me and then they will give me a qoute once it is by them (office). No one phoned me and they arrived at my house and told my staff we must stop waisting their time and they left. I phoned them again very angry and they apologize and the driver came back that evening . We waited 10 days for them for a qoute etc.In the mean time the parcel was deliverd in Prince Albert WC at the wrong adress twice and not Prince Alfred Hamlet .....Big difference 200 km or more ?????? Because they wrote the wrong details and no contact number on the collection note after we spoke with them twice. I told them i am the sender and i will pay for it for all their effort so far i have a bill of over R 3000.00 so far what they told the receiver. They phoned the receiver again and arrived again at her doorstep and asked for the payment 3rd time I AM RESPONSIBLE FOR THE PAYMENT!!!!!!!! I spoke to 5 different people and incl the Cpt branch. They still have the kennels and I have no invoice, They are not sure what to do....The Manager and mangement will phone me and sort it out asap... still waiting ,in the mean while my dogs is in Ceres on a farm with no dog kennels and it was arranged the Kennels must be there before my two dogs flew down to Cpt or that was the plan!!!!!We gave them 7 days to do it . But still no kennels,answers ,callback ,invoice via email,post etc etc The left hand at Time Freight doesnt know what the right hand is doing. I had to buy new kennels and have them send there because it is freezing cold there. I wonder what the other animal *****s will do if they were in my shoes. I will take this matter up with my attorney</p>