1 reviews | Active since Jul 2017
TimeFreight lack of communication with their clients
Why didn’t TimeFreight send out an email to their clients to tell us that you were open in PMB on a PH (Good Friday) but closed on Saturday and the PH on Monday? This was an urgent installation we needed the part. No call saying the part is there either.
It was on the door ‘they’ say for 2 weeks (I haven’t been there for two weeks) and don’t think I would have noticed anyway.
Bad show for our client and bad show for your customer just because TimeFreight didn’t take one step further in client care.
Dear Cheryl
We are so sorry for the inconvenience caused.
We apologise for the lack of communication about our Public Holiday opening hours to all of our clients.
Kind Regards,
Time Freight
Dear Cheryl
We are so sorry for the inconvenience caused.
We apologise for the lack of communication about our Public Holiday opening hours to all of our clients.
Kind Regards,
Time Freight