KE
Khalid E

1 reviews | Active since Feb 2012

18 Aug 2018, 09:58

Time Freight Express cant Tell TIME!!

First And last Experience with Time freight Couriers Bought an Engine in Pretoria. Time Freight supposed to Collect it on Wednesday evening. They were so late that the guy i bought it from cancelled the collection as he could not wait any longer. Thursday morning, the guy drove the Engine to Alberton so that its closer to Time Freight depot to make sure they COLLECT... the collected it thursday morning. Yesterday morning, i called time freight and confirmed it had been collected and the Supp**** me with the Waybill number. They advised the truck left with my engine Thursday evening. It will be in CPT Friday Midnight and if i dont want to wait for delivery monday 20th aug, i can collect it Today(Saturday 18th). went to CPT Depot, no engine. both JHB trucks are offloaded, NO ENGINE. they said it was on its way. now they confirmed the engine is still at JHB depot and was not told it must be loaded. Extremely ****ed off... they cant expect me to pay that R1550 rand Charge since now, i have to take an UNPAID Day on monday for the delivery... IF THAT MATERIALISES!!!! Wont ever recommend this company

0
Replies (2)
Time Freight
Time Freight's reply20 Aug 2018, 13:26
Official

Dear Khalid

We are so sorry for the inconvenience caused.

I believe that Maxine has been in contact with you to resolve this issue.

Please accept our sincere apologies.

Kind Regards,

Dawn Wing

KE
Khalid E's update20 Aug 2018, 13:33
Reviewer Update
Yes... Spoke to maxine... All is sorted... Im happy to change the review.. Maxine is an Asset to your company... Look after her well