FA
FRED A

1 reviews | Active since Jan 2014

12 May 2015, 17:47

THE WORST COURIER COMPANY EVER

Your company was suppose to collect a Parcel from me SSS Racing today for delivery to a company in Witbank. You phoned me at 10am this morning to confirm if the parcel was ready and I said yes. My client just phoned, and she told me that Richard and the driver who is suppose to collect the parcel is telling her that they are in front of my gate and I refuse to release the parcel<br> <br> Let me tell you the truth, I have been here the whole day till 17:18 today and not one of your drivers has been here to collect the parcel. WHO THE HELL GAVE YOUR DRIVER THE WRIGHT TELLING LIES THAT THEY ARE IN FRONT OF MY GATE AND I DONT WANT TO RELEASE THE PARCEL!!! BECAUSE OF YOUR PATHETIC SERVICE NOW YOU ARE ALLOWED TO LIE ABOUT IT. I AM BANNING TIME FREIGHT TO EVER COLLECT ANY PARCELS FROM MY SHOP AND I WILL INFORM ALL MY CLIENTS THAT THEY ARE NOT ALLOWED TO MAKE USE OF TIME FREIGHT BECAUSE I WILL NOT GIVE THEM THE PARCEL. YOUR DRIVERS NEVER KNOW WHERE THE PARCELS IS GOING WHEN THEY COLLECT, THEY NEVER GIVE ME A NAME WHEN COLLECT AND THEY DONT EVEN KNOW HOW TO COMPLETE THE WAYBILL,AND THEY ARE TELLING LIES, I THINK THAT YOU ARE A BUNCH OF UNEDUCATED PEOPLE WORKING THERE<br> <br> FRED,SSS RACING

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Replies (1)
Time Freight
Time Freight's reply19 Jun 2015, 16:33
Official
Hello FREDALLEN,

We would like to thank you for bringing this to our attention. We pride ourselves in the service which we offer to our valued clients. That being said, we would like to apologize for this unfortunate incident and would like to assure you that this is not the service that we pride ourselves on. The relevant staff member has been dealt with accordingly and we would like to assure you that there will not be a repeat of this in the future.