****** GOODS WILL NOT BE PAID OUT!!

I would like to ask all the customers having problems with time freight to please email me ***. I am going to open a case against them and also I am busy to write a report to Carte Blanche. I am tired off being ripped in my business. I have a small business, we do mainly manufacturing of linen. Of all the people leaving this country we are trying to stay and make it work. Even if my business is not a large business I do employ more than 10 people. So first of all I have been a loyal customer with Time freight for many years no problems, but this last year, I have been receiving my fabric damage full of oil and grease marks, still I was this loyal customer not claiming anything I worked around it cutting of the oil doing more work because I really don't have time fighting with Time Freight every time filling in the forms and not receiving any response.

I got a really nice order from a brand new lodge, the lady ordered linen from us for he new lodge. I had to buy special fabric for her, we made the bedding with the logo on, all ready to go. Time freight collect the parcel. The Monday morning i Get this email....

Subject: ARMED ROBERY TIMEFREIGHT ISANDO - 12-05-2019 AT 07:32 Hi All Please take note of armed ******* which took place on Sunday 12 May 2019 at Timefreight Isando at 07:32. The suspects gain access by wearing a shirt which resembled the security uniform and called the security guard on duty to the gate advising him that he was reporting for duty to receive training. The guard approached him at the gate to obtain details and was then shown a firearm which the suspect advised him to open the gate as they are coming to work. The guard advised that he had the armed response panic button around his neck but could not press the button fearing for his life. The guard opened the gate and was escorted from behind to the guardhouse and an additional suspect wearing a reflector entered behind him through the gate where were both guards were tied up by two suspects who then took control of all remote buttons for the gates, panic button and driver/guards cell phones and cash were taken. A white Toyota Quantum with no number plates with Pep Stores branding drove in at 07:41am and drove directly to the offloading bays. At 08:15 a white 8 Ton Isuzu truck was allowed by the suspects to enter into the premises and was directed to the offloading bays. The George driver was sleeping in the drivers sleeping quarters and came down to the gate house at 08:18am to leave and was also tied up together with the two guards. The guards advised during questioning that one of the suspects were talking to a person on his cell phone who was directing him and the suspect wanted to know where the Cape Town truck was parked. They took all the log sheets for vehicles arriving and departing and proceeded to the offloading trunking bay area. The suspects who were joined by additional suspects from the Quantum and the Isuzu truck broke the seals on the Trunking trailers and started offloading freight into the Quantum and Isuzu Truck from 5 X trailers originating from; 1. George; 2. Port Elizabeth; 3. East London; 4. Cape Town; and 5. Local In-House collection from GUD – no freight ****** from vehicle only one box opened but contents still intact. All the unscanned(******)consignments attached as per origin branch manifests. The SAPS were contacted and arrived at 11:02pm and fingerprints were obtained from the boxes that was torn open and contents removed and were taken by the SAPS – Kempton Park SAPS case number 334/05/29 ,Investigation officer Ser MM Ratsatsi *** refers.

ALL IS LOST.. I HAVE TO REMAKE THE ENTIRE ORDER. I took my own money, use time freight to collect the new fabric, manufacture the entire order, worked overtime to do this, paid my people extra money because I GO THE EXTRA MILE FOR MY CUSTOMERS. Then They send me the forms, dont warry they say fill it in the company will pay out the claims. From MAY TO SEPTEMBER I have been sending emails to them and they reply. Good Day Elaine Claim is signed off in Jhb and will be send to Cape Town for processing Hope all is in order Kind Regards

Then more emails and then the best!!!

THEY KEEP ON SENDING ME MY INVOICE PLEASE PAY YOUR ACCOUNT, MY RESPONSE IS YOU ARE OWING ME MONEY PLEASE PAY MY ****** GOODS! AND THEN LAST MONTH THIS EMAIL.

The claim for L408792 was also repudiated due to the fact that the ******* is not something that Time Freight has caused. Client should claim this from their own insurance

SO AFTER 4 MONTHS TELLING ME THEY ARE BUSY THEY SEND ME THIS TELLING ME SORRY BUT YOU MUST CLAIM IT YOURSELF. TIME FREIGHT WILL NOT PAY FOR YOUR ****** GOODS!!!

So I am a small business but I want to please know who IS THE OWNER OF TIME FREIGHT I WOULD LIKE TO SPEAK TO HIM, AND REALLY I DON'T CARE IF THIS PERSON IS IN GERMANY IS STILL WANT HIS EMAIL The best part is they did not even offer me anything.

HOPE hellopeter will do something! even is you just get us all the number of the owner of Time freight i am sure we all would love to tell our story to him.